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Western NY Referral Sites

Rochester Core Site - University of Rochester Medical Center

Rochester Core Site

School of Nursing
Jennifer Dry De Santo MS Ed
WNYCCCED Case Manager
University of Rochester
601 Elmwood Avenue
Rochester, NY 14642
Phone: (585) 276-6102
Rochester Core Site

Level of Care
Golisano Children's Hospital The Child and Adolescent Eating Disorders Program

Outpatient, Inpatient
Intake Coordinator CAEDP Golisano's Children's Hospital
Box 690
601 Elmwood Ave
Rochester, NY 14642
Phone: 585-275-2964
Fax: 585-242-9733
Rochester Affiliate Site

Level of Care
The Healing Connection, Inc.
The intensive outpatient program operates 3 hours per day 3 days per week. We offer a supportive, structured environment that addresses eating disorder symptoms, normalizes eating, stabilizes weight, and improves self-esteem, coping , and relapse prevention skills. This level of care may be appropriate for patients seeking a step-down from partial hospitalization, intensive hospital, or residential treatment, or for patients seeking a step-up from outpatient group or individual therapy.

Partial Hospitalization
Tammie Hills, Office Manager/Intake Coordinator Fairport Office Centre
1387 Fairport Road, Suite 1000D
Fairport, NY (585) 641-0281

Other Western NY Resources for Eating Disorders Treatment


Level of Care
Wilson Family Practice Residency At United Health Services Hospitals,
Nancy Avery, LMHC
WNYCCCED Case Manager
Wilson Family Practice Residency Program
Coordinator, Behavioral Science
40 Arch St.
Johnson City NY 13790
(w) 607-763-5090
Fax: 607-763-5415

Level of Care
Behavioral HealthCare Network of Doctors
Outpatient Behavioral HealthCare Network PO Box 543, Williamsville, NY 14231
Phone: 716-633-9100
Fax: 866-352-3385

Level of Care
Women's and Children's Hospital, Division of Adolescent Medicine

Inpatient, Outpatient
Courtney Klein Intake Appointments* Women's and Children's Hospital
140 Hodge Ave Suite 2B
Outpatient Specialty Building
Buffalo, NY 14222
Phone:716-878-7015 Or 716-878-1081
Fax: 716-878-1152
Phone: 716-878-7807

Level of Care
Centre Syracuse, LLC Adolescent and Adult Eating Disorder
Partial Hospitalization
Sandy Wright
Centre Syracuse 3300 James Street
Syracuse, NY 13206
Phone: 315.671.2202
Fax: 315.671.2203

Level of Care
Psychological HealthCare P.L.L.C.
Intake Coordinator Team
Nicole Moss,

John H. Wohlers, Ph.D., Eating Disorder Specialist
Psychological HealthCare P.L.L.C. Syracuse/Eastwood Office 3300 James Street Syracuse, NY 13206 Phone: 315-656-0181 Fax: 315-656-6871 Link
Northern New York

Level of Care
Transitional Living Services of Northern New York

Alicia Ruperd
Intake Coordinator
Lewis County SPOA/SPOE Coordinator
Eating Disorders Case Manager
Transitional Living Services of Northern New York
482 Black River Parkway
Watertown, New York 13601
Phone: (315) 782-1777 ext. 1035
Fax: (315) 785-8628
Southern Tier

Level of Care
Family Services of Chemung County

Kyle Bradshaw
Family Services of Chemung County
Health Home Care Manager
W: 607-733-2820

Kelly Allington
Family Services of Chemung County
Health Home Care Manager
W: 607-733-2820
Family Services of Chemung County  

Levels of Care

When you call a WNYCCCED core facility or one of the other Western NY resources, an initial contact person will greet you. In most cases this will also be the person called the intake/clinical coordinator. This person is the one who will help you through the process of getting the right treatment. She/he will ask you several questions over the phone to help:

  1. Establish a tentative diagnosis and determine proper treatment site.
  2. Obtain information regarding the primary care physician (pcp) and any outpatient mental health care providers, previous treatment, insurance, etc.
  3. Assure efficient triage.
  4. Provide specific feedback, education and instructions to the caller.
  5. Schedule an initial visit.

Callers making general inquiries regarding information about eating disorders are also directed to resources such as the National Eating Disorders Association website, other web sites and resources in the community such as the Eating Disorders Network Family and Friends Support Group.

There are different types of resources available depending upon the level of care one needs. These are some of the alternatives:


Inpatient treatment is used when an individual requires medical intervention resulting in a hospital stay, which is determined by one's physician.


Outpatient treatment is used when individuals do not require inpatient treatment but do require mental health and/or psychological interventions, such as:

Partial-Hospitalization Program

Partial Hospitalization Program provides a full range of specialized treatments including individual, group and family therapies, as well as nutritional counseling, meal time assistance, psychopharmacological evaluation and medication management.

These centers usually operate from Monday through Friday about 7 hours a day. You may live at home while attending treatment sessions. Some of these programs offer housing options for individuals living at a distance from the facility

Residential Treatment

Residential treatment programs offer a full range of specialized treatments 24 hours per day, 7 days per week. Programming includes individual, group, and family therapies, as well as nutritional counseling, meal time assistance, psychopharmacological evaluation and medication management.

Coaching Services:
Individual coaching (Life, Career, Recovery, Wellness)

Coach: Cindy J. Bitter, BCC CLC BSc. Cindy is a Board-Certified Coach with over 19 years coaching experience in the Rochester community working with recovering individuals and families.

Location: Phone sessions, in-person meetings (your home or out in community).

Participants: Coaching is an outpatient transitional, support service, specifically for individuals who are working on recovery and are ready and wanting to experience life without an eating disorder. Coaching is available after inpatient treatment, PHP treatment and compliments outpatient therapy. Coaching focuses on helping individuals go back into community as they continue their recovery work. Coaching will help you create the life you want, help you identify and clarify direction and develop life skills that support recovery, healthy choices, and lifestyle.

website: |
Phone: 1.585.329-6317

Information: Free phone consultation. Call Cindy directly to determine if coaching is right for you.

Eating Disorder Anonymous Peer Support Group at Creative Wellness Coalition

(located in same building as Mental Health Association)
320 N. Goodman Street
Rochester, NY 14607
Saturdays @ 12:00 PM.