Network of Help
Western NY Referral Sites
| LOCATION | ORGANIZATION DESCRIPTION | INITIAL CONTACT PERSON | ADDRESS PHONE FAX | LINK |
|---|---|---|---|---|
| Rochester Core Site - Rochester University of Rochester Medical Center |
||||
| Rochester Core
Site Level of Care |
Golisano Children's
Hospital The
Child and Adolescent Eating Disorders Program Outpatient, Inpatient |
Teri Litteer MS NP Coordinator CAEDPTheresa_litteer@urmc.rochester.edu | Golisano's Children's Hospital Box 690 601 Elmwood Ave Rochester, NY 14642 Phone: 585-275-1521 Fax: 585-242-9733 | Link |
| Rochester Core
Site |
School of Nursing |
Mary Tantillo, PhD, RN, CS, University of Rochester Director, WNYCCCED 601 Elmwood Avenue tantillo@rochester.rr.com |
University of Rochester 601 Elmwood Avenue Rochester, NY 14642 Phone: (585) 276-4385 | |
| Rochester Level of Care |
Unity
Health System Unity
Eating Disorders Program Partial Hospitalization, Outpatient |
Lakisha Harris - Intake Coordinator* lharris@unityhealth.org Sophia Lamont BSW, WNYCCCED Case Manager slamont@unityhealth.org Phone:585-368-3417 Fax:585-368-3952 |
Unity Eating Disorders Program 89 Genesee St. Rochester, NY 14611 Phone:585-368-3709 Phone:585-368-3417 Fax:585-368-3052 | Link Unity Health System Brochure |
| Rochester Level of Care |
St. Joseph's Villa St. Joseph's Villa
Eating Disorders Residential Program Residential Care |
Helena Boersma, Coordinator hboersma@stjosephsvilla.org | St. Joseph's Villa 3300 Dewey Avenue Rochester, NY 14616-3795 Phone: 585-865-1550 Fax: 585-865-5219 |
Link |
| Binghamton Level of Care |
Wilson Family
Practice Residency At United Health Services Hospitals, Outpatient |
Sue Connelly, LCSW, ACSW, CASAC
WNYCCCED Case Manager Sue_Connelly@uhs.org |
Wilson Family Practice Residency Program Coordinator, Behavioral Science 40 Arch St. Johnson City NY 13790 (w) 607-763-6326 Fax: 607-763-5415 |
Link |
| Buffalo Level of Care |
Behavioral
HealthCare Network of Doctors Outpatient |
Sandy Cook Administrative Assistant | Behavioral HealthCare Network 2732 Main Street Buffalo, NY 14214 Phone: 716-633-9100 Fax: 716-633-6528 | Link |
| Buffalo Level of Care |
Women’s
and Children's Hospital, Division of Adolescent Medicine Inpatient, Outpatient |
Courtney Klein Intake Appointments* Cynthia Bonville MSW WNYCCCED Case Manager cbonville@kaleidahealth.org | Women's and Children's Hospital 140 Hodge Ave Suite 2B Outpatient Specialty Building Buffalo, NY 14222 Phone:716-878-7015 Or 716-878-1081 Fax: 716-878-1152 Phone: 716-878-7807 Fax:: 716-878-1152 | Link |
| Syracuse Level of Care |
Centre Syracuse, LLC Adolescent
and Adult Eating Disorder Partial Hospitalization |
Heather Bentz Intake Coordinator and WNYCCCED Case Manager hbentz@csyracuse.com | Centre Syracuse 3300 James Street Syracuse, NY 13206 Phone: 315.671.2202 Fax: 315.671.2203 |
Link |
| Syracuse Level of Care |
Psychological
HealthCare P.L.L.C. Outpatient |
Intake Coordinator Team Marie Flynn, Intake Coordinator MFlynn@phcny.com Debra Dalrymple, Intake Coordinator DDalrymple@phcny.com John H. Wohlers, Ph.D., Eating Disorder Specialist JWohlers@phcny.com | Psychological HealthCare P.L.L.C. Syracuse/Eastwood Office 3300 James Street Syracuse, NY 13206 Phone: 315-656-0181 Fax: 315-656-6871 | Link |
| Watertown Level of Care |
North Country Transitional Living Services (NCTLS) Outpatient |
Jessica Flitcroft BS, WNYCCCED Case Manager jflitcroft@nctls.org | North Country Transitional Living Services 482 City Center Drive Watertown, NY 13601 Phone: (315) 782-1777 x34 Fax: 315-785-8628 | Link |
Case Managers
| Case Manager: | Responsible for: |
|---|---|
| Rochester Sophia Lamont (585) 368-3417 |
Monroe Livingston Wayne Ontario Genesee Orleans |
| Buffalo Cynthia Bonville (716) 878-7807 |
Erie Niagara Chautaugua Wyoming Cattaraugus Allegany |
| Syracuse Heather Bentz (315) 671-2202 |
Onondaga Cayuga Cortland Oneida Madison Seneca |
| Watertown Jessica Flitcroft (315) 782-1777 ext. 34 |
Jefferson St. Lawrence Lewis Oswego |
| Binghamton Susan Connely (607) 763-6326 |
Broome Tioga Chemung Tompkins Schuyler Yates Steuben Chenango |
Levels of Care
When you call a WNYCCCED care or affiliate facility, an initial contact person will greet you. In most cases this will also be the person called the intake/clinical coordinator. This person is the one who will help you through the process of getting the right treatment. She/he will ask you several questions over the phone to help:
- Establish a tentative diagnosis and determine proper treatment site.
- Obtain information regarding the primary care physician (pcp) and any outpatient mental health care providers, previous treatment, insurance, etc.
- Assure efficient triage.
- Provide specific feedback, education and instructions to the caller.
- Schedule an initial visit.
Callers making general inquiries regarding information about eating disorders are also directed to resources such as the National Eating Disorders Association website, other web sites and resources in the community such as the Eating Disorders Network Family and Friends Support Group.
There are different types of resources available depending upon the level of care one needs. These are some of the alternatives:
Inpatient
Inpatient treatment is used when an individual requires medical intervention resulting in a hospital stay, which is determined by one's physician.
Outpatient
Outpatient treatment is used when individuals do not require inpatient treatment but do require mental health and/or psychological interventions, such as:
- Individual Counseling
- Family Counseling
- Group Counseling
- Structured Outpatient Program
Partial-Hospitalization Program
Partial Hosptialization Program provides a full range of specialized treatments in both a group setting and private sessions. These types of centers usually operate from Monday through Friday about 7 hours a day. You may live at home while attending treatment sessions. Some of these programs offer residential facilities.
Residential
Residential care can be offered as part of the partial hospitalization program and/or can be a separate facility. Residential facilities are intended to offer individuals who are attending a partial hospitalization program a safe and nurturing environment where there is time, space and support to focus on recovery from an eating disorder.

